Note on Product Availability

At JMI we general decide to begin designing and manufacturing a product because it is not available anywhere else or we think we can greatly improve on what is currently available.  A great portion of our products are aftermarket accessories and we have to be able to adapt to hundreds of different telescope models.  Combine that with the fact that manufacturers often make changes in the design of their equipment and you have an almost unbelievable array of differences that must be accounted for.

Therefore, much of our manufacturing could be considered customized work.  It becomes impractical to build and stock many of these items so we build them when the order is received.  If a manufacturer makes a change to their equipment or comes out with a new model, we often get that information from our customers and we work with the customer to modify our products to fit the new design.  In this environment, there is often an extra time lag as we check to see if our equipment can be modified to fit.

The bottom line is that these types of orders can take extra time to fulfill.  Of course, there are always situations where our suppliers cannot fill our orders in the normal amount of time and that impacts our turnaround time also.  If you have any questions about the timeframe on your order, ask us to give you an estimate on the shipping date.